About IN4.OPEX PLATFORM
INTELLECTUAL OPERATIONAL EFFECTIVENESS IS THE CONCEPT, METHODOLOGY, AND SET OF TECHNICAL TOOLS AIMED TO ACHIEVE AND MAINTAIN MODERN DIGITAL COMPANIES’ OPERATIONAL EFFECTIVENESS (i.e. REDUCE COSTS AND IMPROVE COMMERCIAL KPIs) IN REAL-TIME ENVIRONMENT
IN4COM GROUP DELIVERS IN4.OPEX PLATFORM SOLUTION TO AUTOMATE OPERATIONAL EFFECTIVENESS TASKS
Our IN4.OPEX PLATFORM solution addresses several aspects of operational effectiveness automation:
- Processes & operations measurement, normalization, and optimization
- Management KPIs control
- Geo-data mapping and analysis
- Churn management
- Fraud management
- Compliance management
- Customer lifecycle management
- Products profitability management
- Sales and customer care channels effectiveness
- Field operations effectiveness control including logistics
MANAGEMENT TOOLS are based on real operational data (all users activities associated with operations and processes model) which is collected into Data Warehouse in almost real-time (max delay – 1 day)
MULTIFACTOR DATA REPRESENTATIONS AND ANALYSIS – KPI, users, operations, business processes, clients (segments and categories), products, services, cost centers, etc.
OPTIMISATION FOCUS SHIFT from people performance (as soon as related KPIs are achieved and controlled permanently) onto intellectual effectiveness (finding bottlenecks and optimizing processes, specific tools/application to solve related issues, Machine Learning tools)
SYNERGY between multiple projects within the organization
IN4.OPEX PLATFORM will integrate data from major IT solutions which are used by company staff and clients in order to build the model of operations and business processes and allow almost real-time monitoring, forecasts, and controls over high-level KPI as well as individual operations and processes down to the level of single employee and process step.
using our IN4.OPEX PLATFORM
The following diagram illustrates the concept of INTELLECTUAL OPERATIONAL EFFECTIVENESS and the way it is automated by IN4.OPEX PLATFORM.
IN4.OPEX Platform Project Team
IN4.OPEX Platform project is developed and supported by IN4COM Group LLC. Please see information about IN4COM Group company profile and our clients and partners, as well as recent company news, at the main web page (www.in4comgroup.com)